Jen Denis - Chief Brand Officer, honeygrow
Jen Denis, the Chief Brand Officer for honeygrow,a restaurant concept born in Philly in 2012, offering wholesome, fully customizable stir-frys, salads, honeybars + cold pressed juices.
- How their technology supports their customer experience
- The importance of creating a connnection with the local community
- How the branding can reflect the passion behind the food
- Creating a recovery process that disarms and repairs the relationship with an unhappy customer